Working Hours
  • Mon 7:00AM - 4:00PM
    Tue 7:00AM - 4:00PM
  • Wed 7:00AM - 4:00PM
    Thu 7:00AM - 4:00PM
  • Fri 7:00AM - 4:00PM
    Sat Closed
  • Sun Closed
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570-323-2168 | 201 Fleming St

INSURANCE QUESTIONS

INSURANCE QUESTIONS, South Williamsport, PA

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 570-323-2168 or make an appointment online!


What Our Customers Are Saying

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Reasonable honest prices for quality work!

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Fair and honest!! My business was in a predicament and Dan was a true gentleman. Thanks again and good luck. Ian from Empire Rent a Car!!

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Mr.Cupp is a great guy..really helped me out in a pinch..super professional and does great work..would definitely recommend!!!

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I love this place every time I go there the prices are more than fair and quick friendly service.

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If you're searching for an honest mechanic, look no further. Cupp's Auto is great! My family has taken our vehicles here for years and I guarantee you won?t find better service. Dan is a true professional!

  • PA State Official Emission Station
  • PA State Official Inspection Station
  • Federated Auto Parts
  • Drive Clean Pennsylvania
  • Deka Batteries
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  • Call Us For Service: 570-323-2168